Privacy Policy

4iQ Privacy Policy

What information do we collect?

We collect information from you, including personal data, when you fill out a form. When ordering or registering on our website, you may be asked to enter your name or e-mail address. You also may, however, visit our website (“Website”) anonymously.

Personal data is information that identifies you or can be used to identify or contact you, e.g., your name, email address, address, or phone number (“Personal Data“). We may need to collect and process Personal Data in order to provide requested information, products or services to you (including the Website) or because we are legally required to do so.

Regarding Personal Data that may be collected in the use of this Website, 4iQ Inc., will act as the data controller. You can contact us at the following address: 289 S. San Antonio Road, Los Altos, CA 95122. We also have a branch Sucursal en España (“4iQ”) located at C/Acanto 22, 13th floor, 28045, Madrid (Spain).  Our email address: info@4iq.com.

In compliance with data protection regulations, the company has appointed a Data Protection Officer (DPO). For any questions regarding data protection or this Privacy Policy, you may contact our DPO at the following email address: info@4iq.com.

What do we use your information for?

We may use Personal Data for legitimate business purposes, including the following:

  • To schedule a demonstration of our software
  • To administer a contest, promotion, survey or other Website feature
  • To send periodic emails

The email address you provide may be used to send you information, respond to inquiries, and/or other requests or questions.

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent.

4iQ also reserves the right to use Personal Data to send to you important information regarding the Website, products, services, your account status, changes to the user agreement, this Privacy Policy, or any other policies, agreements or transactions relevant to your use of the Website, products and/or services.

WHAT IS THE LEGAL BASIS FOR THE PROCESSING?

For the processing of your personal data, our legal basis depends on how you interact with the Website:

  • We may base the processing of data on other legal basis, such as our legitimate interests as a company, the fulfilment of a legal obligation or the protection of your vital interests.
  • When we carry out commercial communications to our clients, the legal basis for such communications shall be their explicit consent.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when said release is appropriate to comply with the law, enforce our Website policies, protect our rights, property, or safety, or protect the rights, property, or safety of third parties.

Nevertheless, non-personally identifiable visitor information may be used for other purposes.

Cookies

To enhance the Internet experience on the Website, 4iQ may use “cookies” on the Website. Cookies are data that a web server transfers to an individual’s computer for record keeping and other purposes. We use cookies and other technologies to facilitate users’ ongoing access to and use of our Website.

If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies, or to be given the choice of declining or accepting the transfer of a particular cookie, or cookies from a particular website, to your computer. If cookies are disabled, however, all features of the Website may not operate as intended. Information about disabling cookies can be found on your Internet browser provider’s website.

The Website may have a Cookie Policy that applies to its use of cookies and other similar tracking technologies. If it does, then the Cookie Policy will apply in addition to this Privacy Policy.

Retention Period

We will retain your Personal Data for as long as necessary in accordance with the purpose(s) for which it was collected and in accordance with applicable law. The criteria used to determine our retention periods include:

  1. the length of time during which we have a relationship with you;
  2. whether there is a legal obligation to which we are subject;
  3. whether retention is advisable in light of the legal position to which we are subject (such as that relating to applicable limitations or statutes, pending litigation or regulatory investigations).

Data Integrity

We will only use personal data in a manner that is consistent with the purposes for which it has been collected and this Privacy Policy, and for which you have consented.

4iQ will take all reasonable steps to ensure that the Personal Data is relevant to the intended use and is correct, complete and up to date (as provided by you). 4iQ is depending on you to update and correct the Personal Data whenever necessary.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our Website. These third party websites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked websites. Nonetheless, we seek to protect the integrity of our Website and welcome any feedback about these websites.

Security Measures

4iQ has established reasonable organizational and technical measures to protect Personal Data within our organization from loss, misuse, or unauthorized access, disclosure, alteration or destruction. Please note that while 4iQ has endeavored to create a secure and reliable Website for users, no Website is 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please notify us of the problem immediately by contacting us using the information provided below (note that if you choose to notify us via physical mail, this will delay the time it takes for us to respond to the problem).

Cross Border Transfer of Personal Data

Your Personal Data may be stored and processed in any country where we have facilities or in which we engage service providers [USA, Spain, India]. In certain circumstances, courts, law enforcement agencies, regulatory agencies, or security authorities in those other countries may be entitled to access your Personal Data.

If you are located in the European Economic Area (“EEA”): Some of the non-EEA countries are recognized by the European Commission as providing an adequate level of data protection according to EEA standards (the full list of these countries is available on the EU Commission’s adequacy list online. For transfers from the EEA to countries not considered adequate by the European Commission, we have put in place adequate measures, such as “standard contractual clauses” adopted by the European Commission, to protect your Personal Data.

Use of the Website by Minors

This Website is not directed to individuals under the age of eighteen (18), and we request that these individuals do not provide Personal Data through this Website.

Sensitive Personal Data

We ask that you not send us, and you not disclose, any sensitive Personal Data (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership) on or through this Website or otherwise to us.

How Can You Access, Change or Supress your Personal Data?

If you would like to review, correct, update, suppress, delete or otherwise limit our use of your Personal Data that has been previously provided to us, or if you would like to request to receive an electronic copy of your Personal Data for purposes of transmitting it to another company (to the extent you have a right to data portability under applicable law), you may make a request by contacting us using the information provided in the contact section of the Website. We will respond to your request in a manner consistent with applicable law.

For your protection, we may only implement requests with respect to the Personal Data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and consistent with applicable law. Please note that once you exercise your rights to delete your data, we will duly block your data for as long as liability can be derived in accordance with applicable law.

You can exercise your rights by sending a request to the contact address above or to the following email address: info@4iq.com you must include detailed information and documentation proving your identity in order to manage your request satisfactorily. We will process your request and give you an answer within the time limits set by current legislation.

Online Privacy Policy

This online privacy policy applies only to information collected through our Website and not to information collected offline.

Changes to the Privacy Policy

Applicable law and our practices change over time. If we decide to update our privacy policy, we will post the changes on our Website. If we materially change the way we treat your personal data, we will provide you with prior notice or, where legally necessary, seek your consent before making such changes. We strongly recommend that you read our Privacy Policy and keep yourself informed of our practices.

This Policy was last updated in May 2018.